Who We Serve

Complexity is our specialty, and we believe any problem can be simplified with the right process. Rooted in the precision of lab logistics, we now apply our unique framework to tackle intricate challenges across a wide range of industries.

past clients and collaborations

Logismith is trusted by organizations no matter where they are in their journey.

This trust is built by solving the right problem at the right time. We partner with early-stage teams to establish operational clarity and growth-stage companies to overcome scaling friction. With large organizations, we challenge “the way we’ve always done it” to design operations that adapt under changing constraints.

Starting Up

Your operations are finally active but not necessarily understood. Work relies on individual knowledge rather than shared structure. This slows decisions and makes standardization harder. We help visualize your entire operation and put a reliable framework in place.

Ready to Scale

As systems grow, small inefficiencies compound and create hidden operational friction. We identify and remove these obscure problems so you can handle volume increases without losing efficiency. Your operations should be a competitive advantage, not a burden.

Strategically Expanding

Your current operation model no longer fits what comes next. We provide the nimble perspective needed to deliberately redesign—not just incrementally change—existing models and chart new pathways. We ensure your logistics are optimized for an ever-evolving landscape.

Forging Resilience

Returns, recoveries, and asset movement introduce complexity outside standard workflows. Success depends on clear ownership, precise coordination, and the ability to manage exceptions at scale.

1/2

"Logismith sent timely and efficient reports every evening and remained extremely nimble in the event of change of route or any additional data needed. Our clients rely on Logismith's courier services for very sensitive specimen delivery and extremely important results. I would highly recommend Logismith services."

Michelle Moore
CEO, Physicians Group Laboratories | Providers' Choice Laboratory

"Logismith was instrumental in supporting our food service white glove equipment removals for a large fast food chain. What truly sets them apart is their excellent communication and friendly staff who are always willing to go the extra mile to build strong working relationships. Logismith will always be at the top of my list of recommendations."

Ethan Burns
Logistics Specialist | Try Hours

"When we started Clinic Run, we had a base of around 15 clinics, with call-ins bringing us to about 20–25 clinics a day. We’ve now grown to a base of 85 clinics, and with call-ins, we can exceed 100 clinics daily. Logismith’s evolving spreadsheet has been an incredible help in making sure no clinics are ever forgotten.
I know a spreadsheet might seem like a small thing, but it has had a huge impact when managing multiple routes and high-volume clinics."

Patrice Krus
Co-Owner | Classic Couriers

Industries We’ve Served

No matter the operating environment or industry, problems can be simplified and navigated efficiently. Due to our unique process, we’re capable of tackling problems of any kind. Below is a sample set of industries that we’ve worked with in the past.

  • Aerospace & Defense
  • Animal Health
  • Automotive
  • Biotechnology
  • Clinical Research
  • Consumer & Hospitality
  • Distribution
  • Entertainment
  • Event & Trade Shows
  • Food Service Assets
  • Laboratory
  • Legal
  • Life Science & Healthcare
  • Luxury Goods
  • Manufacturing
  • Pharmaceutical
  • Radiopharmaceutical
  • Retail
  • Reverse Logistics
  • Supply Chain

Small Innovations. Big Impact.

Operational improvement is often associated with large initiatives or system-wide change. In practice, small, targeted adjustments can have a huge impact. Those adjustments are most effective when they address constraints within an operation or system.

Cart Redesign

the challenge

Oversized merchandise was loaded horizontally onto carts, damaging racks and products during transport across the distribution center. Because loads extended beyond the cart width, two-lane dock traffic was reduced to one lane, creating congestion and lowering efficiency.

small innovation

Adding simple wooden planks to the exterior sides of the existing carts.

big impact

Merchandise is now transported vertically, restoring traffic flow and eliminating damage with zero capital investment.

Specimen Box Log

the challenge

Clinic staff couldn't tell if specimens had been picked up, leading to redundant phone calls and investigations. Although GPS and tracking data existed, it wasn’t visible to the staff using the drop box.

small innovation

Integrated a simple specimen pick up sheet into specimen boxes.

big impact

96% reduction in customer service calls within the first week and a near-total elimination of post-pickup investigations.

5S Dock Reorganization

the challenge

Lack of a standardized layout led to clutter, safety hazards, and lost productivity across different shifts in a distribution facility’s loading dock.

small innovation

Applied 5S principles to standardize the dock. Materials, pallets, and tools were assigned clear locations and visual cues to eliminate wasted motion and improve safety.

big impact

Standardized workflows for a 24/7 operation, improved safety, and reduced "freight touches" which improved team morale and efficiency.

Bigger problem? We’ll Solve It.

The following case studies demonstrate how the same improvement principles scale to more complex, multi-layered challenges. They reflect deeper engagements across multiple parts of an operation.

Hurricane Contingency Planning

the situation

Hurricane Ida threatened to disrupt medical specimen transportation operations across multiple states for a clinical laboratory.  The hurricane left the laboratory without power which risked the stability of medical reagents at the client’s laboratory facility. Medical specimens still required timely pickup, transport, and processing, even as facilities evacuated and routes within the impact zone became unavailable.

the work

As conditions evolved, the logistics network was re-mapped and reconfigured in real time to support evacuations to secure facilities. Specimens were diverted and rerouted across multiple states to regions outside the impact zone, allowing operations to continue without interruption during the recovery of capabilities at the down facility.

outcome
  • Preserved uninterrupted pickup, transportation, and processing
  • Maintained 100% reagent viability
  • Achieved zero specimen or client loss during disruption and recovery

National Equipment Decommission

the situation

During a national menu change, Chick-fil-A needed to remove and responsibly recycle a specific piece of equipment from 1,200+ restaurants nationwide — all within a three-week window, without disrupting daily operations.

the work

Logismith planned and executed a high-velocity reverse logistics program, coordinating equipment removal, transport, and recycling across all locations in just 21 days.

outcome
  • 1,200+ locations completed in 21 days
  • Zero operational downtime
  • Improved safety and throughput during removals
  • 100% responsible recycling of retired equipment

Logistics Network Design

the situation

As our client grew from one clinic to a multi-state footprint, we evolved their logistics from a simple point-to-point flow into a synchronized network. The addition of a second laboratory required balancing capacity and timing across processing locations separated by 6 hours.

the work

The logistics network was redesigned to support expansion while preserving day-to-day operations. This included restructuring clinic-to-lab routes, adjusting schedules and handoffs, and integrating the second laboratory into the existing network. Facility layouts and material-handling processes were also updated to support higher volumes and reduce operational risk.

outcome
  • Operational Agility: Transitioned to a robust, two-lab network capable of multi-state support.
  • Synchronized Scaling: Successfully balanced capacity and timing despite significant geographic separation.
  • Zero-Gap Growth: Expanded the infrastructure alongside the client with no loss in specimen viability or service continuity.
Solving today's logistics challenges while preparing for tomorrow's. We help you maintain control in an environment that never stands still.
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